mentalitee – User Privacy Policy
This privacy policy tells you what to expect mentalitee to do with your personal information.
Our contact details
Email: info@mentalitee.co.uk
What information we collect, use and why
We collect or use the following information to enable us to provide service updates:
• Names and contact details
• Marketing preferences
• Records of consent, where appropriate
We collect or use the following information to enable us to deliver the services we offer:
• Names and contact details
• Postcodes
• Marketing preferences
• Records of consent, where appropriate
mentalitee also collects some personal information to help us continuously improve the services we offer, in ways that remain closely aligned to our users’ needs. This may include, but is not limited to:
• Indicative age (e.g. from a range such as ‘25-34’, ‘35-44’)
• Gender
It will never be mandatory to provide this information. We will only ever ask you to volunteer it. Any such data will be anonymised.
Lawful bases
Our lawful bases for collecting or using personal information to enable the delivery of the services we offer are:
• Consent
• Legitimate interest
Collection and retention
mentalitee collects personal information from people directly. We never buy, or otherwise obtain it, from other parties.
mentalitee retains users’ information for as long as is required to provide services to them, and to keep them updated about these services. More detail is provided below about your rights under data protection law, which we will adhere to at all times.
Who we might share information with
We use the following third-party organisations to help deliver our services to you. These are categorised as Data Processors under UK data protection law:
• Dreamhost
• Calendly
• WordPress
Your data protection rights
Under data protection law, you have rights including:
• Your right of access
You have the right to ask us for copies of your personal data.
• Your right to rectification
You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
• Your right to erasure
You have the right to ask us to erase your personal data in certain circumstances.
• Your right to restriction of processing
You have the right to ask us to restrict the processing of your personal data in certain circumstances.
• Your right to object to processing
You have the right to object to the processing of your personal data in certain circumstances.
• Your right to data portability
You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.
• Your right to withdraw consent
When we use consent as our lawful basis you have the right to withdraw your consent.
You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.
To make a data protection rights request, please contact us using the email address at the top of this page.
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this page.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint
Policy last updated: 10 March 2025